Step 3 of 6
Knowing your customer and how to take care of them.or skip to application
Being a State Farm agent is about more than just being a good salesperson. To be successful, you need to be able to relate to your customer and know what their concerns are and how best to fill their needs. By knowing those that you serve, their stories, their hopes and aspirations, as well as where they need help the most, you are able to effectively find the right fit among the many products you can offer as an agent.
Whether you are selling a life policy, ensuring someone is fully protected when they head out on the road, or even helping people plan for their financial future, you become a person your customers will turn to again and again for some of the most important decisions in their life.
Whether as trusted advisors or close friends, State Farm agents are many things to many people and must know how to best utilize the relationships they have to ensure the success of their business.